Returns & Exchanges
At NÜOBELL, we stand by the quality of our premium strength equipment and offer a 30-day return window to ensure you are completely satisfied with your home gym setup. All returned items must be in their original packaging and in like-new condition to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Contact our support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA).
- 2.Pack with Care
Securely place your NÜOBELL dumbbells and cradles back into their original reinforced boxes, ensuring all protective foam inserts are properly positioned to prevent transit damage.
- 3.Ship to Warehouse
Affix the provided shipping label to your package and drop it off at an authorized carrier location; please note that return shipping costs are the responsibility of the customer.
- 4.Quality Inspection & Refund
Once our technicians inspect the equipment for functionality and condition, your refund will be processed back to your original payment method within 5-7 business days.